Your how-to: Implementing gamification strategies for engaging mental wellbeing learning

Category
Technology and Tools
Sub-category
Technology-Enabled Learning
Level
Maturity Matrix Level 4

Implementing gamification strategies for engaging mental wellbeing learning refers to the application of gamification strategies designed to augment the engagement in mental wellbeing learning within your workplace. This involves the adoption of game-like approaches, elements or principles, for instance, point scoring, competition, leaderboards or even avatars, to promote awareness, understanding and proactive behaviour related to mental wellbeing. By making mental well-being learning engaging and enjoyable, it is likely that employees will develop a more positive association and active participation towards their own mental health. 

In the context of Australia, this strategy takes into account the different characteristics of the Australian workforce, such as diversity in backgrounds and occupations, as well as policies such as the Australian National Workplace Mental Health Policy, which encourages organisations to actively integrate mental health strategies in the work environment. 

Nevertheless, the goal remains universal: to create a mentally healthy workplace, where employees are not only informed but also actively involved in maintaining their mental wellbeing. Implementing gamification in mental wellbeing learning can be a practical and effective method to achieve this goal.

Step by step instructions

Step 1

Identifying Your Goals: The first step is clarifying the goals you want to achieve with implementing gamification. These may include educating employees about mental health issues, encouraging open discussions, reducing stigma or offering coping mechanisms. Objectives should be specific, measurable, achievable, relevant and time-bound (SMART).

Step 3

Selecting the Right Gamification Elements: Choose appropriate gamification elements that align with your goals and audience. These might include quizzes, interactive challenges, simulations, point scoring, leaderboards or rewards systems. Remember, the aim is to promote engagement and fun, not to create additional stress or competition.

Step 5

Integrating with Existing Systems and Policies: Ensure your gamification strategy aligns with the Australian National Workplace Mental Health Policy guidelines and complements your existing mental health and wellbeing strategies.

Step 7

Training and Support: Provide adequate training and support for employees to utilise the platform effectively and comfortable. This might include instruction sessions, user guides, FAQs and a dedicated helpline.

Step 2

Understanding Your Audience: Understand the needs, preferences, challenges and aspirations of your workforce. Only by understanding your employees, can you design a gamification strategy that truly engages and motivates them.

Step 4

Designing Your Gamification Platform: Design a platform, either physical or digital, that is easy to use, visually engaging and encourages frequent use. Keep in mind the accessibility needs of your diverse workforce.

Step 6

Launching the Initiative: Plan a suitable launch that gets employees excited and motivated to participate. This could be a kick-off event, series of teasers or an internal communication campaign.

Step 8

Monitoring and Evaluation: Set up mechanisms to monitor engagement and evaluate the effectiveness of your initiative. You could consider feedback surveys, platform usage data and indicators related to mental wellbeing.

Use this template to implement

To ensure you can execute seamlessly, download the implementation template.

Pitfalls to avoid

Lack of clear objectives

Any successful strategy starts with clear, achievable objectives. Without these, you may find that your gamification strategy lacks focus and employees find it difficult to achieve the intended benefits. Make sure the aims of the strategy, whether to reduce stress or improve emotional resilience, are clearly stated and understood by all participants

Ignoring input from employees

One of the most significant missteps you might make in implementing gamification is not involving your employees in the process. Without their engagement, the strategy is unlikely to succeed, as it may not appeal to them or address their needs. To avoid this, include your workforce in the dialogue from the start and incorporate their suggestions where possible.

Overemphasis on competition

While a bit of friendly competition can motivate some people, it can discourage others. If the gamification strategy only rewards the 'winners', it can lead to increased work-related stress and negatively affect mental health. To counteract this, ensure that your strategy fosters collaboration and supports individual progress, rather than strictly focusing on the competitive element.

Inadequate follow-up

Implementing a gamification strategy shouldn’t be seen as a one-time event. Failing to follow up can lead to a waste of resources and time. This could mean an ongoing commitment to finetuning the strategy based on employee feedback, recognising achievements, or continually communicating the benefits of the initiative.

Lack of relevance

A pitfall to avoid is creating a gamified programme that lacks real-world relevance, as this can cause your employees to become disengaged. Make sure the games or activities you choose have synergies with daily work life and promote the acquisition of applicable skills or attitudes.

Ignoring data protection legislation

In Australia, the Privacy Act 1988 details the standards for handling personal information. Running afoul of this legislation, particularly if gamification involves capturing mental health data, could have serious implications. Always ensure that your gamification strategy aligns with legal requirements, that all data collected is handled confidentially, and that employees' privacy rights are respected.