Your how-to: Offering advanced mental health support training for specific employee groups

Category
Resources and Skills
Sub-category
Support and Counselling Resources
Level
Maturity Matrix Level 3

Offering advanced mental health support training for specific employee groups involves implementing a bespoke system of training sessions, workshops, and resources. This is tailored for certain departments, roles, or individuals that deal with unique stressors or challenges that can impact their mental health more significantly.

These targeted training programs are developed to equip employees with the necessary skills and strategies to manage their mental health, reduce stress, and bolster resilience effectively. It includes components such as understanding mental health conditions, addressing stigma, offering support to colleagues, and learning self-care techniques.

In the Australian context, it's also about conforming to the Fair Work Act 2009 by being proactive in providing a safe and healthy work environment. Utilising advanced mental health support training can aid in managing work-related stress and preventing psychological injury, thereby enhancing overall productivity and morale amongst employees. 

This training can be provided through internal HR teams, external mental health professionals, or online training resources, ensuring all employees, regardless of their location, receive the required support.

Step by step instructions

Step 1

Identify the Need for Advanced Mental Health Support Training: First, you must understand the specific needs of your organisation. This involves acknowledging any unique stressors or challenges that are present in certain departments, roles, or individuals within your workplace. One approach would be to conduct anonymous surveys or interviews to identify what kind of mental health support is required.

Step 3

Develop a Bespoke Mental Health Support Training Program: The next step is to develop a customised training program that caters to the unique needs identified in Step 1. This can involve various methods including workshops, sessions, and resources. The program must cover understanding mental health conditions, eliminating stigma, offering support to colleagues, and teaching self-care techniques.

Step 5

Stay within Fair Work Act 2009 Guidelines: As you develop and implement the program, remember to stay compliant with the Fair Work Act 2009. This involves taking a proactive approach in providing a safe and healthy work environment.

Step 7

Periodic Evaluation and Updating of the Program: Post-implementation, monitor the effectiveness of the program. You might need to conduct regular evaluations and update the training content as and when required.

Step 2

Form a Dedicated Team for the Initiative: To ensure a well-organised approach, form a taskforce that will be responsible for the management of this initiative. This could include HR teams, management, or even employee representatives.

Step 4

Collaborate with Mental Health Professionals: To make sure that the content and delivery of the training are effective, engage with external mental health professionals or organisations. They will bring a wealth of expertise and can provide an outsider's perspective. In the Australian context, organisations like Beyond Blue or Black Dog Institute offer workplace mental health resources and could provide valuable input.

Step 6

Launch the Training Program: Once your program is ready, roll it out to the identified employee groups. This can be via webinars, in-person workshops or online courses. Consider training first aid mental health officers who can provide immediate support.

Step 8

Provide Continuing Support: Lastly, ensure that support doesn't end with the training. It's essential to provide ongoing resources and allow an open conversation about mental health within the workplace. Additionally, keep a check on the workload of employees and reemphasise the importance of maintaining good mental health habits.

Use this template to implement

To ensure you can execute seamlessly, download the implementation template.

Pitfalls to avoid

Non-Inclusivity of Diverse Employee Groups

While planning mental health support training, make sure it caters to all different groups in your workplace. This includes gender, age, cultural, and racial diversity. It's essential to consider everyone's unique needs to ensure that they feel recognised and supported.

Not Following Australian Legislation

Complying with Australian legislation is indispensable when implementing these support systems. Be aware of the Australian mental health legislative environment, including The Disability Discrimination Act 1992, which offers protection for individuals with disabilities, including those with mental health conditions.

Ignoring the Stigma Associated with Mental Health

In spite of modern awareness, mental health stigma remains a concern in many workplaces. Address this potential pitfall by creating an open and supportive environment where employees feel safe to participate in mental health training and access relevant services without any fear of judgement or isolation.

Lack of Management Buy-in

Obtaining management and organisational leaders' buy-in is crucial for the program's success. Without their support and understanding of the importance of mental health training, it can be challenging to integrate these initiatives into the workplace.

Offering Generic Training Without Tailoring

Generic training modules may not be effective for various employee groups. Tailoring the training to address the specific needs of certain groups makes it more impactful. Conduct assessments to identify those needs and take them into account during the training content development.

Lack of Long-Term Strategy

Mental health support should not be a one-off or short-term initiative. Lacking a long-term strategy could undermine the effectiveness of your mental health training. Consider things such as ongoing support, regular updates to training materials and reinforcement programs to secure lasting benefits.