Your how-to: Offering leadership training focused on mental health support

Category
Resources and Skills
Sub-category
Skills Development and Empowerment
Level
Maturity Matrix Level 3

Offering leadership training focused on mental health support refers to the concept of providing leadership training specifically centered on mental health support within your business environment. It involves the creation and implementation of educational programmes for your organisation's leaders—such as managers and supervisors—to enhance their understanding of mental health issues, their impacts on the workplace, and strategies for providing support to employees experiencing mental health challenges. 

This kind of training typically covers topics like spotting signs of mental health distress, fostering an open dialogue about mental health at work, promoting a mentally healthy workplace culture, developing resilience, managing stress, and supporting employees who may be dealing with mental health issues. 

The crux lies in equipping leaders with the necessary skills and knowledge to respond appropriately to mental health concerns. In this way, they can better fulfil their duty of care – a legal obligation under Australian Work Health and Safety laws – and contribute to a healthier, more supportive, and ultimately more productive organisational setting.

Step by step instructions

Step 1

Gather Initial Research: Before planning your training programme, conduct some research on mental health issues prevalent in workplace settings. Australia's National Mental Health Commission and Beyond Blue are reliable resources to consult. Learn about different types of mental health issues, their impact on employees and the workplace, and effective strategies for managing them in the workplace setting.

Step 3

Define the Scope of Training: Based on your research and internal evaluation, identify the specific topics your training should cover. Such could include: identifying signs of mental health distress, fostering open discussions about mental health, promoting a supportive workplace culture, developing resilience skills, managing stress, and aiding employees dealing with mental health issues.

Step 5

Develop the Training Curriculum: Taking the defined scope into account, develop a comprehensive training curriculum. Solicit the assistance of mental health professionals or mental health educators. Legislations to be aware of during this process are the Australian Anti-Discrimination and Health and Safety laws.

Step 7

Schedule the Training Sessions: Organise a training schedule that minimises disruption to regular work but still encourages high engagement. This could involve shorter, regular sessions over a long duration or an entire day dedicated to the training.

Step 2

Identify your Organisation Needs: Evaluate your existing systems and processes related to employee mental health. Conduct surveys or interviews to gather insight on how well your current systems are working and where improvements can be made. Involve managers, team leaders, human resources personnel, and other staff in this process.

Step 4

Determine Training Outcomes: Outline clear objectives and outcomes for the training. These might include improving leaders’ understanding of mental health, enhancing their ability to support staff with mental health issues, and fostering a healthier and more supportive working environment.

Step 6

Identify Trainers: Recruit mental health professionals, either from within your organisation or externally, to facilitate the training. Ensure they have substantial experience in delivering mental health-related education and a thorough understanding of the workplace context.

Step 8

Implement the Training: Launch the training programme according to schedule. Encourage feedback from attendees to assess the efficacy of the training and make necessary adjustments.

Use this template to implement

To ensure you can execute seamlessly, download the implementation template.

Pitfalls to avoid

Non-compliance with Legal Obligations

Australia's Disability Discrimination Act 1992, coupled with workplace health and safety legislation, requires employers to ensure mental health is supported in the workplace. Not complying with this can lead to legal and financial penalties. Moreover, disregarding lawful obligations can also damage reputational integrity.

On-the-Surface Solution

For an initiative like this, it's easy to fall into the mistake of providing training that only addresses mental health superficially. Make sure that your workshops delve into not just recognising signs of mental ill-health, but also provide tools to effectively support individuals experiencing these issues.

Unrealistic Expectations

With the increase in mental health awareness, there might be elevated expectations about what the training can accomplish. Be clear about the program's purpose, limitations, and potential outcomes to avoid disappointment and disengagement.

Insufficient Trainer Qualifications

The credibility and effectiveness of your mental health-focused leadership program greatly depend on the qualifications, skill and experience of your training provider. Ensuring your trainers have the necessary qualifications in psychology, counselling, or a related field is crucial.

Lack of Confidentiality

Respect for privacy is crucial for any health-related matter. There is a risk of breaching confidentiality if clear procedures and policies concerning information sharing have not been established.

Ignoring Cultural Differences

Australia's multicultural composition means there's a myriad of perspectives on mental health. Training has to be inclusive and considerate of diverse cultural backgrounds to be efficient and effective.