Your how-to: Developing a basic reintegration plan for short-term absences related to mental health

Category
Process and Procedures
Sub-category
Reintegration Approach for Employees
Level
Maturity Matrix Level 1

A basic reintegration plan for short-term absences related to mental health in your work environment is a systematic procedure meant to provide support and transition for an employee returning to work after a mental health-related absence. It encompasses a structured sequence of strategies centred on open communication, reasonable adjustments and proactive care for the returning employee. 

In Australia, under the Fair Work Act 2009, employers are required to ensure a safe and non-discriminatory workplace, and this extends to supporting employees who have taken leave due to mental health conditions. Bear in mind, returning to work can be beneficial for an employee’s recovery, provided it is managed correctly. 

Creating this plan involves working collaboratively with the relevant employee, their medical professionals, line manager, and HR personnel to ensure a smooth, gradual transition that does not overwhelm or add undue pressure to the employee. It is a crucial part of promoting mental well-being in the workplace and fostering a supportive and inclusive work culture.

Step by step instructions

Step 1

Acknowledge the Situation: Recognise that the employee has been on a mental health-related absence and their return requires a special approach. This step involves empathetic understanding and treating the issue with the seriousness it deserves.

Step 3

Assemble the Reintegration Team: Gather a team that will be part of the reintegration process. This usually includes the line manager, HR personnel and potentially a work health and safety representative. If the employee consents, you could also consider involving their treating health professional too.

Step 5

Discuss Plan with Relevant Stakeholders: Present the plan to all involved parties - specifically the line manager and HR. Ensure everyone understands their role and responsibilities with regards to its implementation.

Step 7

Review and Adjust the Plan: As you update and adjust the plan, keep in regular communication with the employee. It's unlikely the initial plan will be perfect, so remain open to changes and be proactive in finding solutions to any challenges that crop up.

Step 2

Establish Open Communication: Begin by having an open and confidential dialogue with the employee. This is critical to understand their needs and concerns. Any discussions should be respectful and, where necessary, involve mental health professionals.

Step 4

Craft the Reintegration Plan: Create a tailored reintegration plan alongside the returning employee. This should incorporate their specific needs and can include aspects like workload adjustments, flexible working arrangements or changes to their work environment.

Step 6

Implementation of Plan: Once agreed, begin the implementation of the plan ensuring to monitor its progress and the employee's well being closely throughout. Regular check-ins or meetings should be implemented to discuss the employee's experience and if any further adjustments need to be made.

Step 8

Compliance with the Fair Work Act: Australian organisations need to comply with the Fair Work Act 2009 when accommodating an employee's return to work. This includes ensuring a safe, non-discriminatory workplace and making reasonable adjustments to accommodate the employee’s needs.

Use this template to implement

To ensure you can execute seamlessly, download the implementation template.

Pitfalls to avoid

Inadequate Understanding of Mental Health Issues

Avoid making assumptions about an employee's mental health condition without proper understanding. The symptoms and treatment plans can widely vary between disorders. Make sure to be informed, understanding and empathetic towards your employee's condition.

Lack of Clear Communication

Having regular, open and compassionate conversations with your employee is crucial. Avoid communication which may make an employee feel isolated or targeted. It's also vital to be transparent about the reintegrating steps to avoid any misunderstandings or further distress.

Neglecting Reasonable Adjustments

It’s essential to consider individual needs and provide any reasonable adjustments to the workplace needed for the smooth reintegration of an employee. Any refusal or oversight can violate the Disability Discrimination Act 1992 (Cth), leading to potential legal repercussions.

Violation of Privacy Laws

When discussing an employee's mental health condition, be aware of Australian privacy laws, specifically the Privacy Act 1988 and relevant state privacy laws that limit the kind of information you can ask for or disclose about an employee's health.

Insufficient Training for Managers

Ensure your managers are trained to handle situations effectively without causing further distress. A lack of understanding or empathy can exacerbate an already difficult situation, making reintegration an even more daunting experience for the employee.

Ignoring Feedback

Ensure the reintegration plan is flexible and adaptable, taking into account the feedback and concerns of the employee. Ignoring this crucial step may lead to a poorly executed plan and further disengagement of the employee.