Your how-to: Monitoring and adjusting mental health related reintegration plans as needed at your place of work

Category
Process and Procedures
Sub-category
Reintegration Approach for Employees
Level
Maturity Matrix Level 2

Monitoring and adjusting mental health related reintegration plans as needed at your place of work' refers to the ongoing process of overseeing and modifying strategies designed to support employees who are returning to work after mental health issue-related absences. This process is critical for ensuring that these workplace reintegration plans are effective, supportive, and inclusive, and that necessary changes are made promptly and properly based on employee feedback and changes in their mental health conditions. 

Since each employee and their mental health condition are unique, these reintegration plans should be individualised and flexible. Continuous monitoring allows you to keep track of the effectiveness of the plan, while adjusting the plan as needed ensures it remains relevant and beneficial to the employee's mental health recovery and general wellbeing at work. 

Under the Safe Work Australia Act, employers are obligated to ensure the health and safety of their employees. This includes providing a supportive and beneficial working environment for employees who are reintegrating into the workplace following a mental health leave. Hence, in an Australian context, such practise of monitoring and adjusting these plans doesn't only benefit the organisation, but it also aligns with existing regulatory compliance.

Step by step instructions

Step 1

Develop a Comprehensive Mental Health Policy and Reintegration Plan: Ensure you have a clear mental health policy in place within your organisation. This should be incorporated within your Workplace Health and Safety (WHS) policies and should cover strategies for reintegrating employees returning after mental health-related absences. Remember, under the Safe Work Australia Act, employers have a duty to ensure the health and safety of their workforce.

Step 3

Allow for Flexibility in the Plan: Recognise that each individual’s mental health journey is unique. Make the plan flexible so that it can be adjusted easily depending on the needs of the employee. Be aware this might involve changes to hours, workload, responsibilities or even the office environment.

Step 5

Regular Adjustments Based on Feedback and Evaluation: Use feedback and assessments from regular check-ins to make necessary adjustments to the plan. Modifications can include changing working hours, altering job duties or implementing additional mental health support resources.

Step 7

Compliance with Mental Health Acts and Legislation: Ensure all steps taken in the monitoring and adjustment process are in accordance with the Fair Work Act 2009 and the Australian Human Rights Commission Act 1986. Always ensure the employee's privacy and dignity is upheld.

Step 2

Regular Monitoring and Evaluation: Establish a regular monitoring system to assess the effectiveness of reintegration plans. This should involve routine check-ins with the returning employee to gauge how they're coping, and regular meetings with HR and management to review progress.

Step 4

Confidential and Open Communication: Ensure communication lines are open, confidential and non-judgmental. Encourage employees to provide honest feedback about their reintegration process. This communication will be vital for any necessary adjustments to the plan.

Step 6

Encourage Employee Participation in the Plan’s Development and Execution: Involving the employee in the development and adjustment of their own reintegration plan can improve its effectiveness. This will make the employee feel more understood and supported in their return to work.

Step 8

Ongoing Education and Training for Staff: Encourage staff to undertake mental health awareness training. This will foster an understanding and compassionate workplace, equipping all employees with skills to support colleagues dealing with mental health issues, and ensuring that any adjustments to their roles due to reintegration plans are understood and respected.

Use this template to implement

To ensure you can execute seamlessly, download the implementation template.

Pitfalls to avoid

Neglecting regular reviews and updates

Regular reviews and updates are essential for the success of any reintegration plan. The mental health status of an employee can change over time, and the initial plan may need to be tweaked to suit the changing circumstances. Without regular evaluation, you may miss vital signs of progress or deterioration that require immediate attention.

Failure to train supervisors and colleagues

The supervisors and colleagues of the returning employee play a pivotal role in the reintegration process. Not adequately training them on how to communicate, support and empathise may lead to undesirable outcomes such as stigmatisation and isolation. An ongoing education and awareness programme can foster patience, understanding and team cohesion.

Lack of open communication

Open communication is vital in monitoring and adjusting reintegration plans. Employees should feel comfortable to express their needs or raise concerns without fear of judgment or reprisal. Failure to encourage open and respectful communication may lead to misunderstandings, lack of trust, and a decline in behaviour or performance.

Overlooking cultural sensitivities

In the Australian workplace, it's essential to respect and be aware of diverse cultural backgrounds. A plan that is not sensitive to cultural differences can lead to misunderstandings and discomfort for the employee involved. It's important to ensure that your reintegration plan caters to cultural sensitivities, promoting inclusion and respect at all times.

Ignoring legal requirements

Under the Australian Fair Work Act 2009, employers have the responsibility to ensure their employees' health and wellbeing. If you neglect your legal duties, you may face sanctions or legal action. It's crucial to familiarise yourself with the Act and consult legal advice if necessary.

Lack of support system

A robust support system is essential to the success of a mental health reintegration plan. This could involve resources such as counselling, mental health first aid personnel, or Employee Assistance Programs (EAPs). Without these, an employee may feel overwhelmed or unsupported, undermining the effectiveness of the reintegration plan.