Your how-to: Establishing your first policy for mental health legal compliance

Category
Process and Procedures
Sub-category
Compliance and Legal Requirements
Level
Maturity Matrix Level 1

Establishing your first policy for mental health legal compliance within your company is the process of developing a set of procedures and guidelines that your business will follow to ensure it meets legal regulations in relation to employee mental health. This is not just about being in line with the law; it's about creating a supportive work environment that respects and protects employee mental wellbeing.

In the context of Australia, this means complying with several key pieces of legislation, including the 'Model Work Health and Safety Act 2011', the 'Fair Work Act 2009', which prevents discrimination based on mental health status, and the 'Disability Discrimination Act 1992', that legally protects individuals with mental health conditions. 

Such a policy acts as a foundation for your company's mental health strategy and outlines clear responsibilities, actions, and procedures that your company will take in matters related to mental health. This includes prevention, early intervention, support and management of employees experiencing mental health issues. 

It's important to remember that simply having a rudimentary policy is not sufficient. It needs to be implemented effectively, communicated clearly to all employees, and reviewed regularly for continual improvement. 

Not only does this policy ensures legal compliance, it demonstrates your company's commitment to creating and maintaining a healthy workplace, which can boost morale, productivity, and overall employee wellbeing. Remember, as an organisation, you have a fundamental duty of care towards the mental health of your employees.

Step by step instructions

Step 1

Identify Legal Requirements: Start by identifying the legal requirements that relate to mental health in the workplace. As an Australian company, your operations must comply with the Fair Work Act 2009 and the Disability Discrimination Act 1992. These laws outline your responsibilities towards employees with mental health conditions and prevent discrimination based on mental health status.

Step 3

Consult With Your Employees: To create a policy that is truly beneficial and supportive, it's crucial to understand the needs of your employees. This can be done through anonymous surveys or open discussions. Encourage everyone to share their thoughts and recommendations to create a culture of openness about mental health.

Step 5

Build a Supportive Infrastructure: Alongside the policy, develop supportive infrastructures such as Employee Assistance Programs, wellbeing programs, or training initiatives. This infrastructure will help address mental health challenges in your workplace before they escalate and will demonstrate your commitment to employee welfare.

Step 7

Implement and Monitor the Policy: Put the policy into action and ensure its implementation across the company. Regularly monitor its effectiveness through employee feedback, focus groups or surveys.

Step 2

Establish a Working Group: Put together a dedicated working group. This group should ideally be comprised of a cross-section of your employees, from executives to ground-level staff. Their responsibility will be to develop, implement, and monitor the policy.

Step 4

Develop the Policy: Now that you have gathered the necessary insights, begin drafting the policy. The policy should outline what constitutes discrimination and harassment, procedures for handling mental health issues, and steps for reporting and responding to mental health-related situations. Remember, the policy should be clear, comprehensive, and understandable for all employees.

Step 6

Communicate the Policy: Once the policy is drafted, ensure that it is effectively communicated to the entire organisation. This could happen through staff meetings, emails, or structured training sessions. Clarity is important here. Everyone should understand what constitutes mental health discrimination and how it is dealt with.

Step 8

Review and Adjust the Policy: Best practices in mental health care are continuously evolving. Therefore, regularly review and update your policy to keep it current and effective. This is not a one-time task but an ongoing commitment towards your employees' well-being.

Use this template to implement

To ensure you can execute seamlessly, download the implementation template.

Pitfalls to avoid

Overlooking Local Legislation

Don't overlook state-specific legislation when formulating your policy. Both the federal and state laws in Australia have specifications regarding mental health in the workplace. Failing to comply with local legislation could result in legal complications for your business.

Lack of Employee Education

Once you've established your policy, it's vital to implement a comprehensive education programme for your employees. This will help them understand their rights and responsibilities regarding mental health in the workplace. Ignorance is not a defence in the face of regulatory compliance.

Lack of Confidentiality and Privacy

Ensure that any processes you introduce for managing mental health sustain a high level of confidentiality. Failure to maintain privacy could lead to embarrassing leaks of sensitive information and possible legal implications under the Australian Privacy Principles outlined in the Privacy Act 1988.

Neglecting Diversity and Inclusion

Ensure that your policy is inclusive and caters to all employees of various backgrounds. Overlooking diversity may lead to discrimination claims, particularly if an employee's mental health condition is associated with their race, religion, or gender.

Failing to Provide Adequate Support

Merely establishing a policy may not be sufficient. Companies must ensure they provide adequate mental health resources, such as access to counselling services and establishing a supportive workplace culture. These structures are crucial in supporting employees and ensuring legal compliance.

Inadequate Documentation

Ensure all aspects of your mental health policy and its implementation are thoroughly documented. In the event of a legal dispute, having comprehensive records can help protect your company from liability.