Your how-to: Analysing program data to inform mental health strategy within your organisation

Category
Process and Procedures
Sub-category
Evaluation and Improvement
Level
Maturity Matrix Level 2

Analysing program data to inform your mental health strategy refers to the process of scrutinising organisational data in order to shape mental health strategies within a company. This approach involves collecting and critically examining data related to employee mental health, such as anonymous employee surveys, sick leave records, employee assistance program (EAP) usage data, or other mental health-related metrics.

Analysing this data enables you to identify trends, patterns or areas of concern and use these findings to inform your mental health strategies, ensuring they are evidence-based and tailored to the specific needs and circumstances of your organisation.

In Australia, this analysis should be conducted in compliance with the Australian Privacy Principles outlined in the Privacy Act 1988, which regulates how personal information should be handled and used.

Step by step instructions

Step 1

Identify Data Sources: Start by identifying the sources of data within your organisation that will provide insights into employees mental health, such as anonymous employee surveys, sick leave records, and employee assistance program (EAP) usage statistics.

Step 3

Cleanse and Organise Data: Before analysis, it's important to cleanse and organise the data, ensuring it's accurate and reliable. This may involve omitting incomplete records or merging different datasets.

Step 5

Interpret Results: After the analysis, interpret what the findings mean for your organisation. This could, for instance, be a high prevalence of stress reported in certain departments, suggesting more focused intervention is needed.

Step 7

Strategy Implementation: Implement the mental health strategy within your organisation, involving all relevant stakeholders including managers, HR, and employees.

Step 2

Data Collection: After identifying the sources, proceed to collecting the data. Ensure you comply with the Australian Privacy Principles from Privacy Act 1988, ensuring confidentiality and responsible handling of data. Remember to incorporate both quantitative and qualitative data.

Step 4

Analyse Data: Next, analyse your collected data. Look for patterns, trends, or areas of concern in mental health within your organisation. This may include frequency of mental health sick leaves, utilisation of EAP or common themes in feedback from employees.

Step 6

Develop Strategy: Now is the time to use your findings to inform your mental health strategy. The strategy should aim to address any issues identified in the data analysis and strive to improve employee well-being.

Step 8

Monitor and Evaluate: Finally, measure the impact of your mental health strategy over time. Use the same sources of data and methods of analysis to evaluate the effectiveness of the interventions and make necessary adjustments.

Use this template to implement

To ensure you can execute seamlessly, download the implementation template.

Pitfalls to avoid

Overlooking Data Privacy Regulations

The Australian Privacy Act 1988 governs the use of data, especially sensitive health-related data. Ignoring these privacy norms while collecting and analysing mental health data can lead to legal complications. Be clear about your obligations under the law and consider anonymising the data or obtaining informed consent from participants wherever needed.

Ignoring the Data Limitations

Data, especially in an area as sensitive as mental health, might not tell the whole story. Some individuals may not feel comfortable sharing, and the data collection tools might have limitations. Recognising and acknowledging these limitations in your analysis will produce more realistic and reliable results.

Over-generalisation of Findings

The mental health experiences and needs of employees can vary widely. Avoid generalising findings from a small group to the entire organisation. Be cautious while extrapolating results and consider the diversity within your organisation.

Neglecting the Holistic Picture

Efficient analysis does not just look at quantitative data (e.g. number of people using mental health services) but also takes into account qualitative data (e.g. staff feedback or effectiveness of mental health programs). Analyse the data in a holistic manner and avoid making decisions based on a narrow set of data.

Misinterpretation of Data

Interpreting data requires understanding of statistical principles. Incorrect interpretations can lead to ill-informed decisions. Ensure that the people analysing the data have the requisite knowledge and skills.

Failure to Take Action

Collecting and analysing data is pointless if the findings do not lead to action. Avoid complacency by ensuring you have a strategy in place for implementing data-informed decisions about mental health provision in your organisation.