Your how-to: Training leadership on effective mental health advocacy techniques

Category
Leadership and Governance
Sub-category
Mental Health Advocacy and Awareness
Level
Maturity Matrix Level 2

Training leadership on effective mental health advocacy techniques in the workplace involves equipping business leaders with the knowledge, skills, and tools required to support employees' mental health. This training is targeted towards team leaders, supervisors, managers, and anyone else in a leadership position within your organisation. 

The focus of this training is to foster a supportive working environment that acknowledges the importance of mental health. It provides strategies to identify potential mental health issues, how to approach sensitive conversations with staff members who may be experiencing such issues, and ways to provide appropriate support. 

In line with Australian standards, this includes understanding the legal obligations under the Fair Work Act 2009 and the Disability Discrimination Act 1992 to make reasonable adjustments for employees with a disability, including those experiencing mental health concerns. Leaders will also learn how to create and implement workplace policies that advocate for mental wellbeing, and foster a culture of respect and inclusivity. 

Remember, it's not about becoming a mental health professional, but rather about being an empathetic and informed leader who can advocate for mental health and guide individuals to the right professional resources if they need them.

Step by step instructions

Step 1

Identify the Training: Needs Identify and evaluate the training needs of those in leadership roles within your establishment. This step involves assessing the existing knowledge base about mental health and discerning gaps or inaccuracies. The goal is to then tailor the training to address these specific needs.

Step 3

Develop a Structured Training Programme: Develop a structured training programme in collaboration with the consultant or training provider. This should cover the basics of mental health, legal obligations under Australian law, identifying possible signs of mental health issues in employees, and resources available to provide support.

Step 5

Create Work Policies and Procedures: Create or adjust existing work policies and procedures to incorporate what has been learned from the training. This may involve making certain reasonable adjustments and steps that the organisation will take to support those experiencing mental health issues.

Step 7

Monitor and Evaluate: Continuously monitor the effectiveness of the training programme by measuring changes in staff attitudes, behaviours, and understanding of mental health. Analyse these results and make any necessary adjustments to the training programme.

Step 2

Engage a Mental Health Consultant or Training Provider: Research and engage a reputable mental health consultant or training provider. Look for ones that specifically provide services for workplaces and are well-versed with Australian work regulations. A professional can provide insights, strategies and tools to assist in effective mental health advocacy.

Step 4

Implement Training: Implement the training with all company leaders, including team leaders, supervisors and managers. The training can take the form of seminars, presentations, or interactive workshops, according to what suits your organisational culture best.

Step 6

Foster a Supportive Workplace Culture: Foster a supportive workplace culture. This may involve regular check-ins with employees, reducing workplace stressors, promoting work-life balance, and conducting regular mental health awareness initiatives.

Step 8

Continuous Improvement: Promote continuous learning and improvement. Refresh the training periodically to keep leaders up-to-date with best practices in mental health advocacy, and cultivate an atmosphere of ongoing learning. Encourage leaders to proactively upskill and consistently enhance their advocacy techniques.

Use this template to implement

To ensure you can execute seamlessly, download the implementation template.

Pitfalls to avoid

Lack of Clear Objectives

Having a defined purpose is vital before taking up any initiative. It is essential to set out clear objectives on what you aim to achieve by imparting this training. Without a clear goal, the training may end up with misdirected efforts.

Absence of Careful Planning

Effective training requires careful planning and shouldn't be executed in haste. Ensure you have allotted sufficient time for planning, organising and delivering the training, as well as for potential follow-ups.

Weak Communication

Leaders may find it challenging to effectively advocate mental health if the communication within the organisation remains inadequate. It can cause misunderstandings and possibly deter your advocacy efforts. Therefore, fostering a strong communication network is a must.

Insufficient Understanding of Mental Health

Without a robust understanding of mental health, leaders might lack empathy and may fail to understand the adversities their employees are facing. Invest time in intensifying their knowledge before starting the training.

Inadequate Resources

Poor resource allocation can hamper your training programme. Make sure that you are backed up with ample resources - financial, logistical, and human.

Neglecting Legal Aspects

In an Australian context, not adhering to legislations such as the Disability Discrimination Act 1992, which protects employees from discrimination on the grounds of their mental health condition, can lead to legal issues. Therefore, a thorough understanding of any related laws is essential.