Your how-to: Identifying mental health advocates among leadership

Category
Leadership and Governance
Sub-category
Strategic Planning and Leadership
Level
Maturity Matrix Level 1

Identifying mental health advocates among leadership within your organisation is the process of pinpointing and engaging leaders who are passionate about and committed to promoting mental well-being at your workplace. These leaders act as role models, providing a non-judgemental space for discussion, driving positive change and helping to challenge mental health stigma within the work environment. They play a crucial role in implementing strategies aimed at supporting the mental health of all employees across the organisation. 

These leaders could be in managerial positions or they could be influential figures within the workforce who are known for their empathy, open-mindedness, and communication skills. Aim to find those who genuinely understand that a workplace with strong mental health practices is not only legally compliant with the Australian Work Health and Safety Act 2011, which states employers have a duty of care for the health - including mental health - of their workers, but also makes good business sense.

Effectively identifying these individuals can be instrumental in cultivating a culture that values mental health, while ensuring you meet the expectations and requirements of Australian and state-specific occupational health and safety legislation.

Step by step instructions

Step 1

Understand the Importance of Mental Health Advocacy in the Workplace: Begin by gaining a clear understanding of why mental health advocacy is important within your organisation. Beyond adhering to the Australian Work Health and Safety Act 2011, this understanding should involve recognition of the role mental health advocacy plays in creating a supportive, respectful and positive work environment. Emphasise how it contributes to overall employee well-being and productivity.

Step 3

Communicate Your Initiative: Clearly communicate your intent to identify mental health advocates among your organisation's leadership. This could be in the form of a company-wide meeting, an email announcement, or a discussion during regular team meetings. Ensure that everyone understands the purpose of this initiative and the criteria for selection.

Step 5

Review Nominations and Select Advocates: Review all nominations in light of the criteria you have defined earlier. It may be helpful to form a selection panel for impartiality in this process. Once the reviews are complete, identify those people in the nominations who satisfy the defined criteria and appoint them as your mental health advocates.

Step 7

Communicate Appointments: Announce the appointment of the mental health advocates to the entire organisation. This will ensure their roles are known and they are seen to be accessible. Be sure to highlight their responsibilities so that employees understand how these advocates can offer support.

Step 2

Formulate Clear Criteria for Selection: Define the qualities, behaviours, and characteristics that your mental health advocates should possess. This could include strong communication skills, an open-minded attitude, empathy, and an understanding of mental health issues. Remember that these individuals need not necessarily belong to the management or leadership teams. Any employee who exhibits these qualities may be a suitable candidate.

Step 4

Request for Nominations: Proactively seek nominations for potential mental health advocates. Allow for self-nomination as well, since there may be leaders who are passionate about mental health and wish to participate in this effort. This step encourages employee involvement and ensures a wider pool of potential advocates.

Step 6

Provide Necessary Training and Support: Once you have your advocates, ensure they are well equipped to perform their new roles. Provide them with requisite training on mental health issues and coping strategies, and guidance on how to support employees dealing with these issues. This step is crucial to enhance their confidence and effectiveness in their role as mental health advocates.

Step 8

Regular Monitoring and Feedback: Keep a channel open for regular feedback and reports regarding the advocates' activities. This will allow you to monitor the effectiveness of their work, rectify any issues, and make improvements when necessary. Additionally, this continuous loop of feedback will provide the advocates with the ongoing support they need to perform their roles effectively.

Use this template to implement

To ensure you can execute seamlessly, download the implementation template.

Pitfalls to avoid

Neglecting to Consider Voluntary Interest

When identifying mental health advocates among leadership, it's crucial to remember that willingness and enthusiasm are key. Without these, the appointed advocates may lack the motivation to fully commit or work efficiently in their roles. Individuals should show a genuine interest in advocating for mental health in order for their role to be effective and beneficial to the workforce.

Excluding Leadership Development Training

Simply appointing leaders as mental health advocates isn’t enough; equipping them with the right skills and knowledge is crucial. Neglecting to provide adequate training can result in a lack of expertise and prevent these leaders from effectively contributing to mental health advocacy.

Overlooking a Support Structure

Identifying advocates without concurrently creating a support structure can be detrimental to the overall effectiveness of the initiative. Advocates need a defined, supportive system to turn to for advice or discussions about challenging situations.

Ignoring Upholding Confidentiality

In Australia, the Privacy Act 1988 is key when dealing with mental health issues in the workplace. Failure to adhere to these guidelines can undermine trust between the advocates and the rest of the workforce. Ensure your selected advocates understand the legal requirements to uphold confidentiality when dealing with sensitive information.

Risk of Bias

In any organisation, impartiality can be difficult. Equipping leaders with the ability to separate their personal biases and responsibilities from their role as mental health advocates is key. Avoiding bias will ensure fairness and build trust within your team.

Inadequate Monitoring and Evaluation

A failure to consistently monitor and evaluate the effectiveness of your advocates' work can lead to stagnation. Regular feedback and adjustments are vital to keep improving the mental health advocacy in your organisation.