Your how-to: Encouraging regular breaks and downtime to prevent burnout within your organisation

Category
Culture and Behaviour
Sub-category
Work-Life Balance and Flexibility
Level
Maturity Matrix Level 1

Encouraging regular breaks and downtime to prevent burnout within your organisation refers to the strategic implementation of policies that promote regular intervals of rest and relaxation for your employees throughout the workday. This practice is essential for maintaining good mental health, preventing burnout, and enhancing productivity among staff members.

In an Australian context, the Fair Work Act 2009 mandates certain breaks depending on the length of the working day. However, encouraging additional micro-breaks, beyond these statutory requirements, can further support mental wellbeing. This could involve providing flexible work schedules, promoting an environment where it is acceptable to take short breaks regularly, or actions as simple as encouraging staff to step away from their workstation for a few minutes.

Breaks and downtime also extend to providing adequate annual leave and ensuring employees feel able to take this time off. Encouragement from management is crucial in this, to create a company culture where rest and recuperation are valued and understood as beneficial for overall company performance. 

In essence, this practice revolves around creating a healthy work/life balance within your organisation, respecting and acknowledging the importance of time off for your employees' mental well-being, and consequently helping to prevent workplace burnout.

Step by step instructions

Step 1

Establish a Policy on Regular Breaks: Start by establishing an organisational policy that outlines the appropriate amount and length of breaks within your business. While adhering to the Fair Work Act 2009, consider implementing additional short breaks for better mental health outcomes. Make this policy easily accessible and understandable to all employees.

Step 3

Promote a Culture Accepting of Breaks: Work to create a company culture that is open and accepting of regular breaks. Address any existing stigmas surrounding break times, making it clear by means of communication that rest is necessary for productivity and well-being.

Step 5

Encourage Time Off from Work: Make sure you encourage employees to utilise their allotted annual leave. If employees are hesitant or unwilling to take extended leave, explore the reasons for this and reassure them about their job security and the benefits of taking time off to rest.

Step 7

Monitor and Adjust the Break Policy: Finally, continuously monitor the impacts of these changes on employee health, productivity, and overall job satisfaction. If needed, adjust your policies to optimise results. Feedback from employees could be very beneficial in this regard. Open communication channels will assure them that their well-being is a priority.

Step 2

Offer a Flexible Work Schedule: If possible, offer employees a flexible work schedule. By doing this, you empower them to take small breaks when needed, thus reducing their stress levels and lowering the risk of burnout.

Step 4

Implement a Wellness Programme: Introduce a wellness programme that focuses on the importance of rest and decompressing. This could include mindfulness activities, guided digital detoxes, or even desk yoga. A well-rounded wellness programme can significantly improve work/life balance.

Step 6

Lead by Example: If you are in a leadership position, lead by example. Make sure to take your own regular breaks, and use your annual leave. By observing their leaders taking breaks, employees will feel more comfortable doing the same.

Step 8

Reflect and Breathe: This step can be challenging, so it's important to take a moment to breathe and reflect. Pause to consider the progress made, the obstacles encountered, and the lessons learned. This reflection will not only help in gaining clarity but also in maintaining a balanced perspective, allowing for thoughtful and deliberate decision-making moving forward.

Use this template to implement

To ensure you can execute seamlessly, download the implementation template.

Pitfalls to avoid

Pushing a 'one size fits all' approach

Each of your employees is unique. They have different roles, responsibilities, work styles and personal life commitments. Hence, it is important to avoid a uniform downtime policy. Create a flexible strategy that offers everyone the chance to take meaningful breaks when they need them.

Neglecting to lead by example

The implementation of any new policy is likely to be successful only if it starts from the top. Your employees will follow suit if they see their superiors taking regular breaks and endorsing downtime.

Failure to communicate effectively

Be transparent about why the company is encouraging breaks and downtime. Explain its benefits clearly, and how it helps prevent burnout and improves productivity. Communication, in this regard, is key.

Not encouraging complete disconnection during breaks

You must ensure that employees are not being asked or expected to still answer emails or calls during their downtimes. Let it be known that breaks mean completely switching off from work, mentally and digitally.

Ignoring the potential for guilt or pressure

Ensure that employees do not feel guilty or experience any sense of pressure to skip breaks or downtime. Make sure it's clear that taking breaks is not a sign of laziness but a necessary tool for maintaining productivity and health.

Overlooking the right to refuse

Remember, while you are encouraging breaks and downtime, some employees may not prefer it. Respect their decision and ascertain they are not avoiding breaks due to workload pressure or fear of perceptions.