Your how-to: Developing structured programs for mental health inclusivity education

Category
Culture and Behaviour
Sub-category
Diversity and Inclusion
Level
Maturity Matrix Level 2

Developing structured programs for mental health inclusivity education in the workplace involves crafting tailored courses, seminars, workshops or training sessions designed to foster a more inclusive and supportive work environment. These programs are aimed at educating all members of an organisation, from managers to front-line employees, on understanding, recognising, and providing the needed support for mental health issues colleagues may face.

Elements of such programs typically include teaching about the common types of mental illnesses; their symptoms and how they might manifest in the workplace; practical strategies for dealing with these issues in a respectful and considerate manner, and relevant legal obligations under Australian legislation (like the Disability Discrimination Act 1992 or the Fair Work Act 2009). Specialised resources such as trained mental health professionals or educators are often employed to ensure the accuracy and effectiveness of such programs.

Ultimately, the goal is to encourage open dialogue about mental health, eradicate stigma, build mental health literacy, and create a workplace culture that supports mental wellbeing for all employees.

Step by step instructions

Step 1

Identify the Need for Mental Health Inclusivity Program: Establish the need and relevance of the program within your organisation. Evaluate the current mental health climate, consult employees, and use surveys or questionnaires to assess the level of mental health awareness and acceptance.

Step 3

Assemble a Team: Once you have the green light, assemble a team that will develop and execute the program. Your team should ideally include HR personnel, workplace health and safety officers, and mental health professionals or educators.

Step 5

Legal Obligations: Understanding Australia's relevant legal obligations is essential. For example, the Disability Discrimination Act 1992 and the Fair Work Act 2009 protect employees from discrimination based on mental health conditions.

Step 7

Engagement Strategy: Develop a strategy to get your employees interested and engaged in the training program. This may involve incentives, fun activities, or making the training interactive and full of practical examples.

Step 2

Draft a Proposal: Based on your findings, draft and present a proposal to your team or management arguing the necessity of a mental health inclusivity training program.

Step 4

Develop a Curriculum: Develop a curriculum to shape your mental health inclusivity education program. This curriculum should include information about common types of mental illnesses, how they manifest in the workplace and strategies to approach them.

Step 6

Workshop Development: Develop workshops, seminars, or training sessions based on your curriculum. These can be designed informally or formally, depending on your organisation's culture and values.

Step 8

Roll-Out the Program: Implement the program in a phased manner first with a pilot group before expanding it to the entire organisation. Take feedback after each session and improve accordingly.

Use this template to implement

To ensure you can execute seamlessly, download the implementation template.

Pitfalls to avoid

Insufficient Information

Ensure that the information included in your program is up-to-date and accurate. Providing outdated or incorrect information could lead to confusion and ineffective results. Make use of certified mental health organisations, like Beyond Blue or HeadSpace, to seek accurate information.

Non-inclusivity

The programs need to foster an environment of inclusivity and diversity. They should not segregate or stigmatise the employees based on their mental health condition or any other factor.

Ignoring Privacy Concerns

Respect employees' privacy by ensuring that their personal information related to mental health is kept confidential. A breach in privacy could lead to legal implications under the Privacy Act 1988 in Australia, in addition to eroding employee trust.

Lack of Customisation

Not all businesses or industries deal with the same set of mental health concerns. Tailoring your mental health program to the unique needs and challenges of your business and industry is crucial, as a generic approach could miss out on certain specific concerns.

Minimal Engagement

The programs should not be a mere tick-box exercise but must genuinely engage the workforce. If employees feel their voice and concerns are not being addressed, the program might not be effective or could even lead to increased mental health stigma.

Non-compliance with Legal Requirements

Make sure your mental health programs comply with all the relevant Australian laws. Non-compliant can lead to legal implications under Acts such as the Disability Discrimination Act 1992 and Safe Work Australia Act 2008.